Performance
Management means appraisal and pay to most
people. At worst it is an unpleasant, bureaucratic, personnel process
that alienates both managers and workers. Many organizations routinely
change the “forms” in order to keep energy in the process. Others,
as J. Edwards Deming and other Quality experts advised, consider stopping
the process entirely. Ironically, Performance Management is more important
than ever in today’s complex work world. It CAN and SHOULD be…
- The bedrock of a high performance, high commitment culture
- The vehicle for bringing strategy through to action
- A useful and common process for management and self-management
in a world where physical supervision is just not possible or
appropriate
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